Privacy Policy

Insta Turf Canada
Effective Date: April 17, 2026
Last Updated: April 17, 2026

1. Introduction

Insta Turf Canada (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who
visit our website at instaturfcanada.ca (“the Website”). This Privacy Policy explains what
personal information we collect, how we use it, and your rights with respect to that information.
We operate in accordance with Canada’s Personal Information Protection and Electronic
Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We may collect the following personal information when you interact with our Website:

Information you provide directly:

● Name – when you complete our contact form
● Email address – when you complete our contact form
● Subject and message content – the details you share in your inquiry

Information collected automatically:

● Usage data – including pages visited, time spent on the Website, referring URLs, and
general geographic location (e.g., city/region)
● Device and browser information – such as browser type, operating system, and
screen resolution, collected through standard web server logs or analytics tools
● Cookies and similar technologies – small files placed on your device to help the
Website function and to understand how visitors use it

3. How We Use Your Information

We use the information we collect for the following purposes:

● To respond to your inquiries submitted through our contact form
● To provide quotes, consultations, and follow-up related to our artificial grass and rubber
flooring services
● To improve the content and functionality of our Website
● To understand how visitors navigate and use our Website
● To comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Third-Party Services

Our Website integrates with or links to the following third-party platforms. These services have
their own privacy policies and data practices, which we encourage you to review:

● Instagram / Meta – We display an embedded Instagram feed from our account
(@insta_turf). When you interact with Instagram content on our Website, Meta may
collect information in accordance with the Meta Privacy Policy.
● Google Analytics – Our Website uses Google Analytics to collect standard usage
data as described in Section 2. Google Analytics may set cookies on your device
to track your usage. You can opt out by installing the Google Analytics Opt-out
Browser Add-on (https://tools.google.com/dlpage/gaoptout).
● Web Hosting – Our Website is hosted by a third-party hosting provider that may
process your data on our behalf in accordance with applicable privacy law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

Our Website may use cookies to enhance your browsing experience. When you first visit our
Website, you will be asked for your consent before any non-essential cookies are placed on
your device. You can control or disable cookies through your browser settings or by updating
your cookie preferences at any time; however, doing so may affect certain functionality of the Website.

The types of cookies we may use include:

● Essential cookies – necessary for the Website to function properly
● Analytics cookies – used to understand visitor behaviour and improve the Website

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was
collected, or as required by applicable law. Contact form submissions are retained for up to 12
months to allow us to follow up on your inquiry, after which they are securely deleted or
anonymized. Analytics and usage data collected automatically is typically retained for up to 26
months, as determined by our analytics provider’s settings.

7. Security

We take reasonable technical and organizational measures to protect your personal information
from unauthorized access, use, disclosure, alteration, or destruction. However, no method of
transmission over the internet or electronic storage is completely secure, and we cannot
guarantee absolute security.

8. Your Rights

Under Canadian privacy law, you have the right to:

● Access the personal information we hold about you
● Correct any inaccurate or incomplete information
● Withdraw consent to our use of your personal information (subject to legal or
contractual restrictions)
● Request deletion of your personal information, where applicable

To exercise any of these rights, please contact us using the information in Section 10 below.

9. Children’s Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect
personal information from children. If you believe we have inadvertently collected information
from a child, please contact us and we will promptly delete it.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal
information, please contact us:

Insta Turf Canada
Attn: Nick Di Napoli
50 Fairgate Crescent
Stouffville, ON L4A 1J7

Email: contactinstaturf@gmail.com
You may also reach us through the contact form on our Website at instaturfcanada.ca.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or
applicable law. Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically.